Monitoring - Our logs indicate problems for some clients using a certain service for address lookups. The effect being that some, or all, address lookups fail.

Investigations show that it's our partner delivering the service that's experiencing problems on their side and thus not possible for us to rectify. In order to mitigate the issue over the weekend we will switch affected clients to another service offered by our partner. This service will offer equivalent function, but possibly with a slightly lower hit rate for some clients. We will roll back to the original service as soon as we get "all systems go" from our partner. They have been notified and are working on resolving the problem.
May 14, 17:30 CEST
Voyado Degraded Performance
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
FTP Operational
API Operational
Messaging Operational
Automations Operational
Other Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Voyado - Service window May 18, 21:00 - May 19, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on May 4, 09:17 CEST
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:55 CET
Voyado - Service window May 25, 21:00 - May 26, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on May 4, 09:18 CEST
Voyado - Service window Jun 1, 21:00 - Jun 2, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on May 4, 09:19 CEST
Voyado - Service window Jun 8, 21:00 - Jun 9, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on May 4, 09:19 CEST
Voyado - Service window Jun 15, 21:00 - Jun 16, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on May 4, 09:20 CEST
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:56 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:57 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:58 CET
Past Incidents
May 15, 2021

No incidents reported today.

May 14, 2021

Unresolved incident: Disruptions for some clients using address lookups.

May 13, 2021

No incidents reported.

May 12, 2021
Completed - The scheduled maintenance has been completed.
May 12, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Apr 12, 13:51 CEST
May 11, 2021
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:06 CEST
Scheduled - Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Apr 12, 13:51 CEST
May 4, 2021
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.