All Systems Operational
Uptime over the past 90 days. View historical uptime.
Engage Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Web Application Operational
90 days ago
99.99 % uptime
Today
Messaging Operational
Automations Operational
FTP Operational
3rd Party Integrations ? Operational
Other Operational
Elevate Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Email Recommendations Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Evolve Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Voyado Engage- Service window Dec 12, 2023 21:00 - Dec 13, 2023 00:00 CET
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Nov 14, 2023 - 13:39 CET
Voyado Engage- Service window Dec 19, 2023 21:00 - Dec 20, 2023 00:00 CET
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Nov 14, 2023 - 13:39 CET
Voyado Engage- Service window Jan 2, 2024 21:00 - Jan 3, 2024 00:00 CET
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Nov 14, 2023 - 13:40 CET
Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023
Voyado Engage- Service window
Completed - The scheduled maintenance has been completed.
Dec 6, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 21:01 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Nov 14, 13:38 CET
Dec 5, 2023
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Voyado Engage- Service window
Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Nov 14, 13:38 CET
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
Signs of delays in the SMS delivery chain (Engage)
Resolved - We are seeing some minor delays in the SMS pipes due to higher volume but nothing unexpected or alarming hence closing this out as resolved.
Nov 24, 17:40 CET
Investigating - We are currently seeing signs of delays in the delivery of, and statistics for, SMS messaging through some of our suppliers.
This is likely due to a heavy load caused by Black Friday events on different parts of the SMS delivery chain (including gateway providers and operators).
We will investigate and monitor the situation in cooperation with our suppliers.
Nov 24, 11:26 CET
Limited availability (Engage)
Resolved - The incident has been isolated as an incident for a single customer experiencing degradation.
We will close this platform incident and focus on working in direct communication with the affected customer.
Nov 24, 13:02 CET
Investigating - Response times showing deterioration for affected customers.
We keep working on resolving the issue.
Nov 24, 12:18 CET
Monitoring - Response times for the affected customers are back to normal levels since approx 12:03 CET.
We will move into monitoring mode and keep investigating to find the root cause.
Nov 24, 12:15 CET
Update - We are continuing to investigate this issue.
At the moment the incident is only affecting a very small number of customers.
Nov 24, 12:07 CET
Update - We are continuing to investigate this issue.
Nov 24, 11:52 CET
Investigating - We have received reports of slow response times and/or unavailability and we are actively working to identify the cause.
Nov 24, 11:51 CET
Elevate Web Traffic Disruptions.
Postmortem - Read details
Nov 24, 09:31 CET
Resolved - This incident has been resolved.
Nov 24, 03:31 CET
Monitoring - Disruptions in web traffic towards Swedish customers.
Nov 24, 02:30 CET
Nov 23, 2023

No incidents reported.

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