All Systems Operational

Engage Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
Automations Operational
FTP Operational
3rd Party Integrations Operational
Other Operational
Elevate Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email Recommendations Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
99.95 % uptime
Today
Evolve Operational
90 days ago
100.0 % uptime
Today
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Voyado Engage - Service window - Sundays Mar 29, 2026 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Mar 23, 2026 - 10:00 CET
Mar 26, 2026

No incidents reported today.

Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Mar 23, 10:00 CET
Mar 24, 2026
Mar 23, 2026

No incidents reported.

Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 11:44 CET
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Mar 16, 10:00 CET
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - The issue affecting external API call activities for a subset of customers has been identified and resolved. The disruption was caused by a high volume of updates, which overloaded the integration service and impacted our Vipps and CowHills integrations.

We are continuing to monitor the situation. A more detailed post-mortem will be shared.

Mar 20, 18:19 CET
Investigating - We are currently investigating an issue where external API call activities are failing for a subset of customers. The issue is impacting our Vipps and CowHills integrations and appears to be related to a third-party integration service. We will provide an update as soon as more information is available.
Mar 20, 17:27 CET
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Mar 16, 10:00 CET
Mar 17, 2026
Resolved - This incident has been resolved.
Mar 17, 13:48 CET
Identified - During the weekend, data exported through Delta Share unintentionally used a different timestamp format.
Timestamps in the exported Parquet files were stored as UNIX timestamps. Depending on your implementation, this may affect how timestamps are interpreted.

We are currently rolling back the change to restore the previous format. No data has been lost, and we will run all exports again after rollback.

Mar 16, 11:45 CET
Mar 16, 2026
Mar 15, 2026
Completed - The scheduled maintenance has been completed.
Mar 15, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 CET
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Mar 9, 10:00 CET
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.