All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voyado Operational
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
99.99 % uptime
Today
FTP Operational
API Operational
Messaging Operational
Automations Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Database maintenance Sep 20, 21:00 - Sep 21, 00:00 CEST
We will be rolling out changes to parts of our databases during this maintenance window.
This will have some impact on response times during the actual update of the client database due to load and data integrity functionality.
Posted on Sep 15, 16:00 CEST
Voyado - Service window Sep 21, 21:00 - Sep 22, 00:00 CEST
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Sep 7, 19:59 CEST
Voyado - Service window Sep 28, 21:00 - Sep 29, 00:00 CEST
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Sep 7, 19:59 CEST
Voyado - Service window Oct 5, 21:00 - Oct 6, 00:00 CEST
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Sep 7, 20:00 CEST
Service window for address lookups and monitoring services (External service) Oct 24, 00:01-06:01 CEST
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:57 CET
Service window for address lookups and monitoring services (External service) Nov 21, 00:01-06:01 CEST
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:58 CET
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Sep 15, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability but hope that the things we release to production will make it all worth it in the end.
Sep 7, 19:57 CEST
Sep 14, 2021
Update of certificate
Completed - The scheduled maintenance has been completed.
Sep 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 11:02 CEST
Scheduled - On Sep 14, an update of certificates will be performed affecting the certificates used for connections towards FTP through FTPS and HTTPS, as well as our partner portal.

This action will be transparent to most users and no further actions needed. In case you check and verify the certificate you will have to add the new certificate manually using the new fingerprint: 5bb821428427916ea54e42627002adecd7b8094a
Sep 8, 14:40 CEST
Sep 13, 2021

No incidents reported.

Sep 12, 2021
Service window for address lookups and monitoring services (External service)
Completed - The scheduled maintenance has been completed.
Sep 12, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:01 CEST
Scheduled - Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Dec 4, 16:56 CET
Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Disruption with outgoing emails
Resolved - Our monitoring shows that the solution implemented has resolved the issue. If your messages were impacted, we will be in close contact to identify any necessary additional actions.
Sep 9, 15:13 CEST
Monitoring - A fix has been deployed and we are currently monitoring the situation.
Sep 9, 11:05 CEST
Identified - A fix for the issue has been prepared and is being deployed. We expect normal operations to resume shortly.
Sep 9, 10:25 CEST
Investigating - We have identified an issue regarding outgoing emails causing pending contacts to in some cases be included as recipients. While we investigate and resolve the issue there may be a slight delay in email sending. Affected customers will be notified.
Sep 9, 09:57 CEST
Sep 8, 2021
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Sep 8, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Jun 4, 16:40 CEST
Sep 7, 2021
Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

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