All Systems Operational

Uptime over the past 90 days. View historical uptime.
Engage Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Web Application Operational
90 days ago
99.99 % uptime
Today
Messaging Operational
Automations Operational
FTP Operational
3rd Party Integrations ? Operational
Other Operational
Elevate Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email Recommendations Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Evolve Operational
90 days ago
100.0 % uptime
Today
Other services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Voyado Engage - Service window Jul 6, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 10:33 CEST

Voyado Engage- Service window Jul 8, 2025 21:00 - Jul 9, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 10:36 CEST

Voyado Engage - Service window Jul 13, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 10:39 CEST

Voyado Engage- Service window Jul 15, 2025 21:00 - Jul 16, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 11:36 CEST

Voyado Engage - Service window Jul 20, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 11:39 CEST

Voyado Engage- Service window Jul 22, 2025 21:00 - Jul 23, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 11:40 CEST

Voyado Engage - Service window Jul 27, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 14:37 CEST

Voyado Engage- Service window Jul 29, 2025 21:00 - Jul 30, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 14:51 CEST

Voyado Engage - Service window Aug 3, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 14:52 CEST

Voyado Engage- Service window Aug 5, 2025 21:00 - Aug 6, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 14:53 CEST

Voyado Engage - Service window Aug 10, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 14:54 CEST

Voyado Engage- Service window Aug 12, 2025 21:00 - Aug 13, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 14:55 CEST

Voyado Engage - Service window Aug 17, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 14:56 CEST

Voyado Engage- Service window Aug 19, 2025 21:00 - Aug 20, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 14:57 CEST

Voyado Engage - Service window Aug 24, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Jun 09, 2025 - 14:58 CEST

Voyado Engage- Service window Aug 26, 2025 21:00 - Aug 27, 2025 00:00 CEST

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Jun 09, 2025 - 15:00 CEST
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
[Engage] Contact lookup Performance Degradation
Resolved - The affected service is restored back to normal and contact lookups are now fully operational again.
Jul 2, 20:51 CEST
Update - This issue is still being investigated by our provider. Current status and more detailed updates can be followed here: https://status.dnb.com/.

We will keep you informed about the development as we learn more.
Jul 2, 17:47 CEST
Investigating - We are currently experiencing service disruptions due to an issue with an external provider. This may affect the availability or performance of contact lookups for the subset of customers which are using this feature. We are monitoring the situation closely and will provide updates as more information becomes available.
Jul 2, 16:31 CEST
Voyado Engage- Service window
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Jun 9, 10:31 CEST
Jul 1, 2025
Jun 30, 2025

No incidents reported.

Jun 29, 2025
Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Jun 29, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Jun 9, 10:27 CEST
Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
[Engage] Tracking Pipeline Degradation
Postmortem - Read details
Jul 4, 11:42 CEST
Resolved - This incident has been resolved.
Jun 26, 16:47 CEST
Update - Abandoned cart automations are now working as expected. We are still working on a fix for Products of Interest.
Jun 26, 15:01 CEST
Update - The fix currently being deployed is expected to be fully implemented in approximately 2 hours. Thank you for your patience.
Jun 26, 13:01 CEST
Update - We’re seeing that this issue is affecting the entire tracking pipeline, including abandoned cart and products of interest. A fix is currently being deployed and we are monitoring the progress. We sincerely apologize for any inconvenience this may cause.
Jun 26, 12:45 CEST
Identified - There's a current decrease in the amount of Abandoned cart automations being triggered. A fix is being deployed.
Jun 26, 11:35 CEST
Jun 25, 2025
Voyado Engage- Service window
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Jun 9, 10:24 CEST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Jun 9, 10:21 CEST
Jun 21, 2025

No incidents reported.

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