All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voyado Operational
90 days ago
99.96 % uptime
Today
Web Application Operational
90 days ago
99.96 % uptime
Today
FTP Operational
API Operational
Messaging Operational
Automations Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Voyado - Service window Jan 26, 21:00 - Jan 27, 00:00 CET
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Dec 4, 16:49 CET
Voyado - Service window Feb 2, 21:00 - Feb 3, 00:00 CET
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Dec 4, 16:50 CET
Voyado - Service window Feb 9, 21:00 - Feb 10, 00:00 CET
Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Dec 4, 16:51 CET
Service window for address lookups and monitoring services (External service) Feb 14, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:53 CET
Service window for address lookups and monitoring services (External service) Mar 21, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:54 CET
Service window for address lookups and monitoring services (External service) May 23, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:55 CET
Service window for address lookups and monitoring services (External service) Sep 12, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:56 CET
Service window for address lookups and monitoring services (External service) Oct 24, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:57 CET
Service window for address lookups and monitoring services (External service) Nov 21, 00:01-06:01 CET
Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Posted on Dec 4, 16:58 CET
Past Incidents
Jan 22, 2021
Issues making person lookups using our partner services
Resolved - This incident has been resolved and impacted components are back to normal operations.
Jan 22, 11:11 CET
Monitoring - The issue appears to have been resolved and all impacted components are operating normally. We will keep monitoring performance in the coming hour.
Jan 22, 10:52 CET
Identified - The issue has been identified and is located outside of Voyado. It may impact some of our customers who are using lookups in automations or lookups via api-calls. We are currently waiting on our partner to resolve the issue.
Jan 22, 08:12 CET
Investigating - We are currently investigating issues when Voyado makes person lookups to one of our partner services.
Jan 22, 07:52 CET
Jan 21, 2021

No incidents reported.

Jan 20, 2021
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Jan 20, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Dec 4, 16:48 CET
Jan 19, 2021
Jan 18, 2021

No incidents reported.

Jan 17, 2021
Issues making person lookups using our partner services
Resolved - This incident has been resolved and impacted components are back to normal operations.
Jan 17, 20:35 CET
Monitoring - The issue appears to have been resolved and all impacted components are operating normally. We will keep monitoring performance in the coming hour.
Jan 17, 18:52 CET
Identified - The issue has been identified and is located outside of Voyado. It may impact some of our customers who are using lookups in automations or lookups via api-calls. We are currently waiting on our partner to resolve the issue.
Jan 17, 16:43 CET
Update - We are continuing to investigate this issue.
Jan 17, 15:39 CET
Investigating - We are currently investigating issues when Voyado makes person lookups to one of our partner services.
Jan 17, 15:36 CET
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Voyado unreachable to some customers
Postmortem - Read details
Jan 13, 17:20 CET
Resolved - This incident has been resolved.
Jan 13, 09:52 CET
Monitoring - At 7:37 CET we succeded in returning full functionality to the failing database server mitigating the issue.
We are currently looking into the whys of the matter and will provide a post mortem detailing the issue as soons as possible.
Jan 13, 07:47 CET
Investigating - Voyado is currently unreachable to some customers due to a malfunctioning database cluster.
We're working on the problem and will update the status as we go.
Jan 13, 07:33 CET
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Dec 4, 16:47 CET
Jan 12, 2021
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

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