Voyado Engage - Service window
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 04, 2026 - 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Aug 4, 2026 21:00 - Aug 5, 2026 00:00 CEST
Uptime over the past 90 days. View historical uptime.
Engage Under Maintenance
90 days ago
100.0 % uptime
Today
API Under Maintenance
90 days ago
100.0 % uptime
Today
Web Application Under Maintenance
90 days ago
100.0 % uptime
Today
Messaging Under Maintenance
Automations Under Maintenance
FTP Under Maintenance
3rd Party Integrations Under Maintenance
Other Under Maintenance
Elevate Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email Recommendations Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
99.98 % uptime
Today
Connected (formerly name Evolve) Operational
90 days ago
100.0 % uptime
Today
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Voyado Engage - Service window - Sundays Aug 9, 2026 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Aug 03, 2026 - 11:00 CEST

Aug 4, 2026

[Engage] - Shopify App Service Disruption
Resolved - The Shopify App has been operating normally, and the service has remained stable.

Additional information has been shared directly with the customers affected by the incident.
Aug 4, 12:34 CEST
Update - The situation remains stable, and the Shopify App continues to operate normally.
We are still working on recovering data from the incident, as well as on long-term remediation to prevent a recurrence.

We will provide another update once recovery has been completed or if there are any significant changes.
Jul 14, 10:54 CEST
Monitoring - A fix has been implemented, and the Shopify App is now back online. We are seeing promising results and are continuing to monitor the platform closely to ensure the service remains stable.

Orders and contacts created during the incident will be recovered, but this process will take some time to complete.

The following data will not be recovered:

* Back in Stock subscribers
* Inventory data for Back in Stock
* Web tracking data

We will provide another update once recovery has been completed or if there are any significant changes.
Jul 13, 15:56 CEST
Investigating - We are currently experiencing an issue affecting the Shopify App for all customers.

The Shopify App is currently offline due to an ongoing technical issue. We are actively investigating the problem and working to restore service as quickly as possible.

We will provide another update as soon as we have more information.
Jul 13, 13:00 CEST

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Voyado Engage - Service window - Sundays
Completed - The scheduled maintenance has been completed.
Aug 2, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Jul 27, 11:00 CEST

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Jul 27, 11:00 CEST

Jul 28, 2026

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Voyado Engage - Service window - Sundays
Completed - The scheduled maintenance has been completed.
Jul 26, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Jul 20, 11:00 CEST

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Jul 22, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Jul 20, 11:00 CEST

Jul 21, 2026

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