All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voyado Operational
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
99.99 % uptime
Today
FTP Operational
API Operational
90 days ago
99.98 % uptime
Today
Messaging Operational
Automations Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Voyado - Service window Dec 7, 21:00 - Dec 8, 00:00 CET
Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Nov 5, 16:27 CET
Past Incidents
Dec 2, 2021

No incidents reported today.

Dec 1, 2021
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Dec 1, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:02 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Nov 5, 16:26 CET
Nov 30, 2021
Nov 29, 2021

No incidents reported.

Nov 28, 2021
Messages delayed
Resolved - This incident has been resolved.
Nov 28, 19:54 CET
Identified - Problems related only to a single client instance. Engineers are still working on a solution to the problem.
Nov 28, 11:01 CET
Investigating - We've been alerted by our monitoring that some messages are not being sent on time.
Engineers are looking into the cause of the problem and updates will be posted as soon as we know more.
Nov 28, 10:23 CET
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Voyado - Service window
Completed - The scheduled maintenance has been completed.
Nov 24, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:00 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Nov 5, 16:26 CET
Nov 23, 2021
Nov 22, 2021

No incidents reported.

Nov 21, 2021
Service window for address lookups and monitoring services (External service)
Completed - The scheduled maintenance has been completed.
Nov 21, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:03 CET
Scheduled - Our partner for address lookups and monitoring services has announced planned maintenance on their platform taking place during 00:00-06:00 CET.
This could affect Voyados ability to perform address lookups and/or monitor contacts during the course of the maintenance. Services may be degraded or temporarily unavailable during the service window.

We sincerely apologize for any inconvenience caused by our partner's maintenance.
Dec 4, 16:58 CET
Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Voyado partially unreachable
Resolved - During the period 21:01-21:20 Voyado was partially unreachable due to a abnormally high, and unexpected, amount of incoming traffic for a single customer.
Measures will be taken to fine-tune the limit the number of requests that we allow for a single customer during various timeframes.
Nov 18, 21:00 CET
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