Resolved -
The incident has been isolated as an incident for a single customer experiencing degradation.
We will close this platform incident and focus on working in direct communication with the affected customer.
Nov 24, 13:02 CET
Investigating -
Response times showing deterioration for affected customers.
We keep working on resolving the issue.
Nov 24, 12:18 CET
Monitoring -
Response times for the affected customers are back to normal levels since approx 12:03 CET.
We will move into monitoring mode and keep investigating to find the root cause.
Nov 24, 12:15 CET
Update -
We are continuing to investigate this issue.
At the moment the incident is only affecting a very small number of customers.
Nov 24, 12:07 CET
Update -
We are continuing to investigate this issue.
Nov 24, 11:52 CET
Investigating -
We have received reports of slow response times and/or unavailability and we are actively working to identify the cause.
Nov 24, 11:51 CET