All Systems Operational

Uptime over the past 90 days. View historical uptime.
Engage Operational
API Operational
Web Application Operational
Messaging Operational
Automations Operational
FTP Operational
3rd Party Integrations Operational
Other Operational
Elevate Operational
API Operational
Email Recommendations Operational
Apps Operational
Retail Media Operational
Connected (formerly named Evolve) Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Voyado Engage - Service window Oct 27, 2026 21:00 - Oct 28, 2026 00:00 CET

Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Posted on Oct 26, 2026 - 10:00 CET

Voyado Engage - Service window - Sundays Nov 1, 2026 03:00-05:00 CET

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Oct 26, 2026 - 10:00 CET

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Voyado Engage - Service window - Sundays
Completed - The scheduled maintenance has been completed.
Oct 25, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 03:00 CET
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Oct 19, 11:00 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Engage - registration links not working from SMS
Resolved - A fix was deployed and confirmed working. Service is restored.
Oct 21, 12:06 CEST
Investigating - We have reports on registration links not working from SMS. We are working on a fix.
Oct 21, 11:49 CEST
Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Oct 19, 11:00 CEST

Oct 20, 2026

Engage - Longer response times in API
Postmortem - Read details
Oct 22, 10:33 CEST
Resolved - Monitoring has shown stabilized operational status of the response time.
We are conducing a post mortem to understand what was the root cause and will update with an incident report.
Oct 20, 09:43 CEST
Monitoring - Changes was made to remediate the slowness, and things are looking better since 11:59 CEST.
Oct 19, 12:22 CEST
Investigating - We are currently seeing longer response times in our APIs - investigation ongoing.
Oct 19, 11:49 CEST

Oct 19, 2026

Oct 18, 2026

Voyado Engage - Service window - Sundays
Completed - The scheduled maintenance has been completed.
Oct 18, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Oct 12, 11:00 CEST

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Oct 14, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Oct 12, 11:00 CEST

Oct 13, 2026

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