[Engage] Delays in dashboards and tracking

Incident Report for Voyado

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 14:19 CET

Monitoring

The issue has been resolved on the supplier side. Data is updating in dashboards again, and web tracking has resumed.

We are continuing to monitor to confirm that everything is functioning as expected.
Posted Nov 09, 2026 - 12:05 CET

Investigating

We are currently experiencing an issue with a third-party supplier that is causing data to not be updated, resulting in delays in dashboards and web tracking.

We are in contact with the supplier and will provide further updates as soon as we have more information.
Posted Nov 09, 2026 - 11:32 CET
This incident affected: Engage (Automations, Other).