Messages delayed

Incident Report for Voyado

Resolved

This incident has been resolved.

Posted Nov 28, 2021 - 19:54 CET

Identified

Problems related only to a single client instance. Engineers are still working on a solution to the problem.

Posted Nov 28, 2021 - 11:01 CET

Investigating

We've been alerted by our monitoring that some messages are not being sent on time.
Engineers are looking into the cause of the problem and updates will be posted as soon as we know more.

Posted Nov 28, 2021 - 10:23 CET

This incident affected: Engage (Messaging).