All Systems Operational

Uptime over the past 90 days. View historical uptime.
Engage Operational
90 days ago
99.91 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
99.83 % uptime
Today
Messaging Operational
Automations Operational
FTP Operational
3rd Party Integrations ? Operational
Other Operational
Elevate Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Email Recommendations Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Evolve Operational
90 days ago
100.0 % uptime
Today
Other services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Voyado Engage - Service Window Apr 6, 2025 03:00-05:00 CEST

Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Posted on Mar 31, 2025 - 09:29 CEST
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
Voyado Engage - Service Window
Completed - The scheduled maintenance has been completed.
Apr 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:00 CEST
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Apr 1, 21:00 CEST
Apr 1, 2025
[Engage] - Possible degradation due to ongoing incident for our cloud provider
Resolved - Microsoft has declared their incident resolved, so we do the same.

Microsoft's summary of Impact:
Between 08:51 and 10:15 UTC on 01 April 2025, we identified customer impact resulting from a power event in the North Europe region which impacted Virtual Machines, Storage, CosmosDB, PostgreSQL, Azure ExpressRoute and Azure NetApp Files. We can confirm that all affected services have now recovered.
A power maintenance event led to temporary power loss in a single datacenter, in Physical Availability Zone 2, in the North Europe region affecting multiple racks and devices. The power has been fully restored and services are seeing full recovery.
Apr 1, 14:27 CEST
Monitoring - Microsoft have extended their incident as it is affecting more resources and we are continuing to monitor the situation.
Our monitoring platform currently indicates a fairly normal level of operations, but we do see intermittent failures on a per call basis, but for a very low percentage of calls. So there is some impact, ranging from slow responses to failures to perform certain actions.
As Microsoft have extended the incident to include connectivity towards various forms of storage we expect to see failures reading from product feeds, and similar, possibly halting certain, but not all, messages.
Apr 1, 12:29 CEST
Investigating - We have received reports on an ongoing incident in Microsoft Azure that may result in degraded performance for Engage. The incident has not yet been published on Azure status pages so we don't have full visibility as of right now.

At the moment we are assessing the situation through our monitoring platform to understand if and how we are impacted. We will be doing what we can to counter any effects.
Apr 1, 11:31 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Voyado Engage - Service window
Completed - The scheduled maintenance has been completed.
Mar 30, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 03:00 CEST
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Mar 19, 09:56 CET
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Voyado Engage- Service window
Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 15:26 CET
Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade.

We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.
Mar 19, 09:38 CET
Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025
Voyado Engage - Service Window
Completed - The scheduled maintenance has been completed.
Mar 23, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 03:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 09:12 CET
Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.
Mar 14, 13:58 CET
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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